Privacy Policy and Legal Notice

Introductory provision

Prosperia, d. o. o., respects your right to privacy and strives for the highest level of protection of your personal data. Therefore, when offering our services through the website, we are obliged to act in accordance with the laws and regulations that define the protection of personal data, in particular in accordance with the Personal Data Protection Act, the Electronic Communications Act and the EU General Data Protection Regulation (GDPR) – General Data Protection Regulation.

Prosperia, d. o. o., undertakes that the collected personal data, which is provided via the website www.en.prosperia.si, by e-mail or otherwise, will be used in accordance with this privacy policy or the personal data protection policy, so that your personal data will not be sold, lent or in any other way forwarded to third parties, except in cases specified by law.

Administrator of the personal data collection

Personal data is managed by Prosperia, d. o. o., Železna cesta 10a, 1000 Ljubljana. The person authorized to protect personal data can be reached at info@prosperia.si.

Categories of personal data

Website visitor
Each time you visit the website of the company Prosperia, d. o. o., a log file is automatically stored on the web server (for example, IP number – a number that identifies an individual computer or other device on the Internet, browser version, time of visit, name of the previous page). We process this data for the purpose of monitoring the operation and managing visit statistics on our website, for evaluating user interest and for network security. You can find more information about this in the About cookies link at the bottom of the website.

Recipient of e-news

As a visitor to our website, you can also subscribe to receive newsletters, notices and information about our services and activities (hereinafter referred to as newsletters).

Information we store: a log file is automatically stored on the web server (for example, IP number – a number that identifies an individual computer or other devices on the Internet, browser version, time of visit, name of the gateway), the visitor’s email address for receiving newsletters, date and time of sending e-news and the ID of the sent message.

This data is processed on the basis of your consent, whereby you can withdraw your consent to receive newsletters at any time. Additional information about your rights in relation to direct marketing is available in the section “Your rights”.

Registered username

By registering on our website, you agree to the terms and privacy policy stated on the website of the company Prosperia, d. o. o. In order to use some services (for example, access to event materials), you must complete a free registration, which will require you to enter some personal data. The company Prosperia, d. o. o., automatically saves a log file on the web server (for example, IP number – a number that identifies an individual computer or other devices on the internet, browser version, time of visit, name of the previous page).

As a registered user of our website, you can also subscribe to receive newsletters, notifications and information about our services and activities.

Upon registration, the registered user receives a notification about the use of online services and, if necessary, also system notifications about the operation of the system, notifications about service updates, and notifications with instructions and help when the user account is not used.

We automatically process, analyse, profile and evaluate the user’s interests for a better and more targeted offer and to adapt further messages.

This data is processed on the basis of your consent, whereby you can withdraw your consent to receive content messages at any time. Additional information about your rights in relation to direct marketing is available in the “Your rights” section.

Obtained data kept by the manager of the personal data collection:

• E-mail address;
• first and last name and title or gender due to the need to send personalized e-messages;
• company name;
• job;
• physical address;
• (mobile) telephone number;
• which messages the user opened and which links in the messages he clicked;
• which pages he visited on the website;
• past inquiries, purchases, invoices, support requests;
• user IP addresses and cookie IDs.

Purposes of personal data processing

Prosperia, d. o. o., Železna cesta 10a, 1000 Ljubljana will use the data obtained from users for the following purposes:

• to communicate with the subscriber or (pre)contractual relationship;
• for informing and sending newsletters, articles, notifications about events by e-mail;
• for statistical and market analyses; tracking email clicks and opens and website clicks to segment and customize email content;
• for direct marketing and sending offers by SMS/MMS, e-mail and notifications messages, traditional mail, on the website and mobile applications and making phone calls;
• for segmentation, profiling and automated processing in order to create customized messages and offers that will be more relevant to the user;
• to carry out prize games;
• to display customized ads on advertising platforms (Google, LinkedIn and Facebook).

When sending e-mails, the administrator records the opening of received messages by individuals and clicks on links in received messages. It also records visits and campaigns on the operator’s website. It automatically processes, analyses, profiles and evaluates the activity and interest measurement of users for better and more targeted transmission of offers and adaptation of messages or communication.

All information collected on the above legal basis will be used in accordance with the purpose for which it was collected and will not be passed on to third parties without your consent. If there is a need for further processing of your data for another purpose, we will ask you for your consent beforehand.

Storage time

We keep the personal data of the individual indefinitely, or until the consent to the storage and processing of the individual’s data is revoked. After revoking an individual’s consent, we immediately and permanently delete their personal data.

If the purposes described above, for which we store and process personal data, cease in our company, we will immediately and permanently delete the data collections whose purpose has ceased.

Protection of personal data

The administrator will protect the obtained data in accordance with the applicable legislation on the protection of personal data and in accordance with its internal acts adopted on the basis of the law. It will provide adequate organizational and technical protection. Under no circumstances will the controller forward or disclose the obtained data to third parties. The company Prosperia, d. o. o., implements appropriate technical and organizational measures for the protection of personal data.

User rights

In accordance with the provisions of the EU General Regulation on the Protection of Personal Data (GDPR), the controller of personal data must, at the consumer’s request:

• confirm whether the data relating to him is being processed or not, and to enable him to view the personal data relating to him;
• provide a printout of personal data relating to him;
• give the opportunity to correct or supplement his personal data;
• give the possibility of partial or complete deletion of personal data;
• give the possibility of transferring personal data to another provider of related services;
• give the possibility of partial or complete withdrawal of consent for the processing of personal data.

The administrator will take your request for cancellation into account and will consistently arrange for the cancellation of consent for the purpose of personal data processing within 15 days at the latest.

Any individual, if he believes that his rights regarding the protection of his personal data have been violated in any way by the controller, can file a complaint with the supervisory authority (Information Commissioner of the Republic of Slovenia) at any time.

Each user has the option to simply unsubscribe from receiving messages with one click in the footer of the received e-mail, or send an e-mail with the unsubscribe to info@prosperia.si or with a reply to the specific e-mail received.

Contractual processors and storage area

The data manager also forwards the collected personal data to its contractual partners, who can process the data exclusively within the framework of the controller’s instructions and authorizations and who are bound by a written contract concluded with the controller to ensure an adequate level of personal data protection.

The provider keeps collections of personal data in the EU and does not export them to third countries.

The controller can provide personal data to digital advertising platforms (Google, Facebook, LinkedIn, etc.) and use their cookies, which enable the data manager to create more precise segments, display targeted ads, and remarketing. This allows the user to receive more relevant advertisements on these platforms from the operator. This may involve the export of data to a contractual processor outside the EU.

Within the scope of legal requirements, your personal data is disclosed to the following data users:

• to postal service providers and providers or platforms for sending e-mail messages (e-Prvak, Mailchimp), for CRM, e-mail marketing system and marketing automation system, to service providers for the destruction of files and data carriers, to the accounting service;
• providers of information technology services in the context of upgrading, servicing and maintenance of software;
• to the administrator and administrator of the website.

Cookies

What are cookies

A cookie is a file that stores website settings. Websites store cookies on users’ devices with which they access the internet, with the aim of identifying individual devices and the settings that users use when accessing. Cookies allow websites to recognize if the user has already visited this website and in the case of advanced applications, they can be used to adjust individual settings accordingly. Their storage is under the full control of the browser used by the user – it can limit or disable the storage of cookies as desired.

Why cookies are necessary

Cookies are fundamental to providing user-friendly online services; the most common e-business functions would not be possible without cookies. The interaction between the online user and the website is faster and easier with cookies. With their help, the website remembers the individual’s preferences and experiences, which makes browsing the website more efficient and pleasant. There are several reasons for using cookies. They are used to store data about the state of the individual website (details about the customization of the individual website), help in the implementation of online services (for example, the online store), help in the collection of statistics about users and visits to the website, about the habits of the online user, etc. We can therefore use cookies to evaluate the effectiveness of our website design.

Notification

By using this website, the user agrees that this website sets cookies on his computer or mobile device.

Use of cookies

As a user of the website www.en.prosperia.si, you agree to cookies being loaded onto your computer to ensure the operation of all website functions, web analytics and advanced advertising. The following cookies are loaded:

• Google Analytics cookies for analytical purposes;
• Facebook cookies for remarketing and advertising;
• Google cookies for remarketing and advertising;
• Add this cookies to display social sharing buttons and pop-ups and exposure;
• marketing automation tool cookies to monitor user activity on the website.

Cookies allow certain contents or functions of the application to be adapted for a specific visitor, according to his choices or preferences or according to the characteristics of his terminal equipment. Cookies for analytical purposes enable continuous improvement of the website.

Instructions for editing cookies in individual browsers:

Google Chrome
Internet Explorer
Safari
Firefox
Opera

Managing and deletion of cookies

If you want to change the way cookies are used in your browser, including blocking or deleting them, you can do so by changing your browser settings accordingly. To manage cookies, most browsers allow you to accept or reject all cookies, accept only a certain type of cookies, or warn you that the site wants to save a cookie. You can also easily delete the cookies saved by the browser. If you change or delete your browser’s cookie file, change or upgrade your browser or device, you may need to disable cookies again. The procedure for managing and deleting cookies varies from browser to browser. If you need help with this, you can look in the browser’s user help.

Legal notice

The website and all content published on www.prosperia.si are the property of the company Prosperia, d. o. o., regardless of the form in which they appear. Without the permission of Prosperia, d. o. o., they are not allowed to be be copied, reproduced or distributed in any other way.

The company Prosperia, d. o. o., is not responsible for any problems with the operation of the website. Prosperia, d. o. o., reserves right to change or update information and to correct errors, inaccuracies, or omissions to the content published on www.prosperia.si at any time without prior notice.

Validity

If necessary, Prosperia, d. o. o., reserves the right to adapt the personal data protection policy to actual conditions and legislation in the field of personal data protection. For this reason, we ask you to check the current version before each transmission of personal data, so that you are aware of possible changes and additions.

This privacy policy was updated on September 1, 2022.
Prosperia, d. o. o.

Ljubljana, September 1, 2022